All Systems Operational
Account Login Operational
90 days ago
100.0 % uptime
Today
Online Ordering ? Operational
90 days ago
99.93 % uptime
Today
MyHerbalife Operational
90 days ago
99.93 % uptime
Today
Online Application ? Operational
90 days ago
100.0 % uptime
Today
Receipting ? Operational
90 days ago
100.0 % uptime
Today
Point of Sale (POS) ? Operational
90 days ago
100.0 % uptime
Today
BizWorks Reports Operational
90 days ago
100.0 % uptime
Today
GoHerbalife Operational
90 days ago
100.0 % uptime
Today
Sales/Call Center Operational
90 days ago
99.89 % uptime
Today
HN MyClub Operational
90 days ago
100.0 % uptime
Today
HNConnect Operational
90 days ago
100.0 % uptime
Today
Online Training/HNGrow ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Maintenance for MyHerbalife Feb 5, 2023 00:00-06:00 PST
Our systems will undergo maintenance on Sunday, February 5, 2023 starting at 12 a.m. PT for approximately 6 hours. During this upgrade window, access to online ordering and receipting won't be available for the following countries.

For Online ordering, receipting and GoHerbalife:

- Brazil
- Chile
- Colombia
- India
- Mexico
- Peru
- Puerto Rico
- United States

For GoHerbalife Only:

APAC Region:
- Australia
- Indonesia
- Japan
- Korea
- Philippines
- Taiwan
- Thailand

EMEA Region:
- Austria
- Belgium
- France
- Germany
- Italy
- Netherlands
- Norway
- Portugal
- Russia
- Spain
- Switzerland
- Turkey
- United Kingdom

NAM Region:
- Canada

Posted on Jan 23, 2023 - 11:19 PST
Past Incidents
Feb 4, 2023

No incidents reported today.

Feb 3, 2023

No incidents reported.

Feb 2, 2023

No incidents reported.

Feb 1, 2023
Resolved - Maintenance comleted Bizworks volume is upto date.
Feb 1, 04:11 PST
Identified - Multiple SMA jobs affecting Bizworks Volume allocation.
Feb 1, 02:52 PST
Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023
Resolved - No delays observed, issue resolved
Jan 27, 21:19 PST
Investigating - Some BizWorks are experiencing delays or timeout errors when generating reports and we are investigating the issue. We'll keep you updated.
Jan 27, 13:42 PST
Jan 26, 2023

No incidents reported.

Jan 25, 2023
Resolved - This incident has been resolved.
Jan 25, 05:49 PST
Update - We are continuing to monitor for any further issues.
Jan 25, 01:52 PST
Monitoring - Microsoft (Vendor) rolled back the WAN update and the services have come up. We are continuring to monitor the situation.
Jan 25, 01:40 PST
Investigating - Microsoft has acknowledged that they are experiencing Network outage affecting multiple Datacenter. Next update is 9:00 AM UTC
Jan 25, 00:54 PST
Jan 24, 2023

No incidents reported.

Jan 23, 2023
Resolved - Turkey online ordering Issue is resolved
Jan 23, 00:07 PST
Update - We are continuing to investigate this issue.
Jan 23, 00:05 PST
Update - Turkey online ordering Issue is resolved
Jan 22, 23:57 PST
Update - We are continuing to investigate this issue.
Jan 22, 23:53 PST
Investigating - Members are not able to place orders in Turkey myHerbalife and also Member Services are not able to place order on behalf of Members. So, Turkey online ordering through myHerbalife site is put on maintenance.
Jan 22, 23:46 PST
Jan 22, 2023
Jan 21, 2023

No incidents reported.