Herbalife Nutrition Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Account Login Operational

90 days ago

100.0 % uptime

Today

Online Ordering Operational

90 days ago

99.93 % uptime

Today

MyHerbalife Operational

90 days ago

99.93 % uptime

Today

Online Application Operational

90 days ago

100.0 % uptime

Today

Receipting Operational

90 days ago

100.0 % uptime

Today

Point of Sale (POS) Operational

90 days ago

100.0 % uptime

Today

BizWorks Reports Operational

90 days ago

100.0 % uptime

Today

GoHerbalife Operational

90 days ago

100.0 % uptime

Today

Sales/Call Center Operational

90 days ago

99.89 % uptime

Today

HN MyClub Operational

90 days ago

100.0 % uptime

Today

HNConnect Operational

90 days ago

100.0 % uptime

Today

Online Training/HNGrow Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled Maintenance for MyHerbalife Feb 5, 2023 00:00-06:00 PST

Our systems will undergo maintenance on Sunday, February 5, 2023 starting at 12 a.m. PT for approximately 6 hours. During this upgrade window, access to online ordering and receipting won't be available for the following countries.

For Online ordering, receipting and GoHerbalife:

- Brazil
- Chile
- Colombia
- India
- Mexico
- Peru
- Puerto Rico
- United States

For GoHerbalife Only:

APAC Region:
- Australia
- Indonesia
- Japan
- Korea
- Philippines
- Taiwan
- Thailand

EMEA Region:
- Austria
- Belgium
- France
- Germany
- Italy
- Netherlands
- Norway
- Portugal
- Russia
- Spain
- Switzerland
- Turkey
- United Kingdom

NAM Region:
- Canada
Posted on Jan 23, 2023 - 11:19 PST

Past Incidents

Feb 4, 2023

No incidents reported today.

Feb 3, 2023

No incidents reported.

Feb 2, 2023

No incidents reported.

Feb 1, 2023

We're currently experiencing volume delays on Bizworks because of a maintenance activity.

Resolved - Maintenance comleted Bizworks volume is upto date.
Feb 1, 04:11 PST

Identified - Multiple SMA jobs affecting Bizworks Volume allocation.
Feb 1, 02:52 PST

Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

BizWorks is experiencing delays or slowness

Resolved - No delays observed, issue resolved
Jan 27, 21:19 PST

Investigating - Some BizWorks are experiencing delays or timeout errors when generating reports and we are investigating the issue. We'll keep you updated.
Jan 27, 13:42 PST

Jan 26, 2023

No incidents reported.

Jan 25, 2023

Due to a global outage with the vendor (Microsoft), Azure Services, Office 365 Applications are affected. Intermittent drop in order rate observed in myHerbalife.com.

Resolved - This incident has been resolved.
Jan 25, 05:49 PST

Update - We are continuing to monitor for any further issues.
Jan 25, 01:52 PST

Monitoring - Microsoft (Vendor) rolled back the WAN update and the services have come up. We are continuring to monitor the situation.
Jan 25, 01:40 PST

Investigating - Microsoft has acknowledged that they are experiencing Network outage affecting multiple Datacenter. Next update is 9:00 AM UTC
Jan 25, 00:54 PST

Jan 24, 2023

No incidents reported.

Jan 23, 2023

INC6277911 - Turkey myHerbalife.com website

Resolved - Turkey online ordering Issue is resolved
Jan 23, 00:07 PST

Update - We are continuing to investigate this issue.
Jan 23, 00:05 PST

Update - Turkey online ordering Issue is resolved
Jan 22, 23:57 PST

Update - We are continuing to investigate this issue.
Jan 22, 23:53 PST

Investigating - Members are not able to place orders in Turkey myHerbalife and also Member Services are not able to place order on behalf of Members. So, Turkey online ordering through myHerbalife site is put on maintenance.
Jan 22, 23:46 PST

Jan 22, 2023

Jan 21, 2023

No incidents reported.

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