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All Systems Operational
Account Login Operational
90 days ago
100.0 % uptime
Today
Online Ordering ? Operational
90 days ago
99.99 % uptime
Today
MyHerbalife Operational
90 days ago
99.97 % uptime
Today
Online Application ? Operational
90 days ago
100.0 % uptime
Today
Receipting ? Operational
90 days ago
99.97 % uptime
Today
Point of Sale (POS) ? Operational
90 days ago
100.0 % uptime
Today
BizWorks Reports Operational
90 days ago
100.0 % uptime
Today
GoHerbalife Operational
90 days ago
99.99 % uptime
Today
Sales/Call Center Operational
90 days ago
98.92 % uptime
Today
HN MyClub Operational
90 days ago
100.0 % uptime
Today
HNConnect Operational
90 days ago
99.88 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Maintenance for MyHerbalife Jun 19, 18:30-19:30 PDT
MyHerbalife will undergo maintenance on Saturday, June 19, 2021 starting at 6:30 p.m. PT for approximately 1 hour. During this upgrade window, access to MyHerbalife won't be available.
Posted on Jun 9, 15:46 PDT
Past Incidents
Jun 19, 2021

No incidents reported today.

Jun 18, 2021

No incidents reported.

Jun 17, 2021

No incidents reported.

Jun 16, 2021

No incidents reported.

Jun 15, 2021
Resolved - The issue has been resolved and all HN connect feature are currently working as normal.
Jun 15, 12:55 PDT
Update - We are continuing to work on a fix for this issue.
Jun 15, 12:54 PDT
Identified - Receipt SMS notifications are currently not available. HN Connect ad-hoc emails used as templates are not available either.
Order confirmation emails are working as normal.
Estimated time for resolution 12:15 PDT
Jun 15, 11:33 PDT
Update - We are continuing to investigate this issue.
Jun 15, 11:31 PDT
Update - We are continuing to investigate this issue.
Jun 15, 09:52 PDT
Update - We are continuing to investigate this issue.
Jun 15, 09:51 PDT
Investigating - We're experiencing a service interruption with HN Connect and are investigating the issue. We'll keep you updated. Receipt SMS notifications are currently not available. HN Connect ad-hoc emails used as templates are not available either.
Jun 15, 09:02 PDT
Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021
Completed - The scheduled maintenance has been completed.
Jun 11, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 21:01 PDT
Scheduled - Bizworks will undergo maintenance on Friday 11th June, 2021 starting at 9:30 pm PST for approximately 2 hours. During this upgrade window, Bizworks plus reports won't be accessible.
Jun 10, 21:10 PDT
Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

Jun 8, 2021

No incidents reported.

Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.