Engage experiencing issues
Incident
Report for Herbalife
Resolved
The issue related to Club Credit transactions through the Engage app on HN My Club, where some customers may have received multiple charges on their credit card is now resolved.
Investigating
We are experiencing an issue with Engage that may be causing a credit card transaction error when customers are purchasing club credit on Engage. We're investigating the issue as priority and will keep you posted of our progress.
This incident affected: HL MyClub.