The issue has been resolved and all HN connect feature are currently working as normal.
Posted Jun 15, 2021 - 12:55 PDT
Update
We are continuing to work on a fix for this issue.
Posted Jun 15, 2021 - 12:54 PDT
Identified
Receipt SMS notifications are currently not available. HN Connect ad-hoc emails used as templates are not available either. Order confirmation emails are working as normal. Estimated time for resolution 12:15 PDT
Posted Jun 15, 2021 - 11:33 PDT
Update
We are continuing to investigate this issue.
Posted Jun 15, 2021 - 11:31 PDT
Update
We are continuing to investigate this issue.
Posted Jun 15, 2021 - 09:52 PDT
Update
We are continuing to investigate this issue.
Posted Jun 15, 2021 - 09:51 PDT
Investigating
We're experiencing a service interruption with HN Connect and are investigating the issue. We'll keep you updated. Receipt SMS notifications are currently not available. HN Connect ad-hoc emails used as templates are not available either.